VineArts - Celebrating The Art of The Grape VineArts - Celebrating The Art of The Grape
VineArts - Celebrating The Art of The Grape

Contact Us

VineArts wants to be accessible to its customers. Please select the appropriate contact option from the choices below.

Product Questions or General Information

We welcome your interest in finding out more about VineArts and our products. Please feel free to contact us during regular business hours (Monday-Friday, holidays excepted, from 7AM-5PM Pacific time) by email or phone at one of the contact options below.

info@vinearts.net
or
Call 877 390-3299 (toll free) or +1 805 239-1230 (international toll call).

"Ask the Expert" or "'Ask Patti' Cooking with Wine" Questions

We always encourage your questions regarding things related to wine accessories, grapes and the wine industry in general. While we are in the business of selling products and don't purport to pass ourselves off as the encyclopedic experts on any or all of these topics, we will do our best get answers to your questions. Please be patient as sometimes digging up your answer may take some time.

Our cooking expert, Patti Ballard, has graciously consented to answer your questions regarding: her recipes; general cooking-with-wine inquiries; or any wine-related questions.

Your "Ask the Expert" or "'Ask Patti' Cooking with Wine" questions should be directed to info@vinearts.net. (Sorry, we cannot answer your questions on these topics by phone.)

Phone Orders

We assure you that we have made every effort to guarantee that the VineArts web site is quite secure and that any merchandise order placed in this manner is as safe as anywhere else on the web. However if for any reason you would prefer to place an order by phone, VineArts is generally available to receive your phone order Monday-Friday (holidays excepted) from 7AM-5PM Pacific time. If we are on the phone helping another customer or are otherwise unavailable, please leave a message with your name and phone number and we will return your call as promptly as possible. You can reach us at 1 877 390-3299 (toll free) or +1 805 239-1230 (international toll call).

Shipment and Delivery Problems

Should you have a question regarding the delivery of your order or experience a problem with your shipment, please do not hesitate to contact us at the email address listed below. For the fastest response, we recommend sending us a brief email stating the problem or question along with your name and the invoice number. (Please also include a phone number and times when you can be reached in case we need to contact you by phone.) We will respond to you as promptly as possible.

customerservice@vinearts.net
or
Call 877 390-3299 (toll free) or +1 805 239-1230 (international toll call).

Merchandise Return Authorizations

VineArts fully guarantees your shopping satisfaction. If you are unhappy with your order or your order is damaged in shipping, we want you to contact us so that we can resolve the difficulty. However before VineArts can accept the return of your merchandise, we need to issue a Merchandise Return Authorization. Please contact us by email or phone at one of the options below during regular business hours. Be sure to include your name, the invoice number and date of your order.

customerservice@vinearts.net
or
Call 877 390-3299 (toll free) or +1 805 239-1230 (international toll call)

Our Location

VineArts is located in the heart of California's fast-emerging Central Coast wine region. We can be reached by mail at:

VineArts
983 West Highway 46
Paso Robles, CA 93446-8601